Privacy Policy

Athlete Executive Group Limited

Effective Date: 15th April 2026
Last Updated: 20th May 2026

Athlete Executive Group Limited (“AEG”, “we”, “us”, “our”) is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, process, store, disclose, and protect personal information when you use:

  • the AEG platform and portal

  • our websites and applications

  • analytics and reporting services

  • rehabilitation and performance services

  • communication channels

  • associated AEG products and services

By using the AEG platform and services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. COMPANY INFORMATION

Athlete Executive Group Limited
Company Number: 17159057
Registered in England and Wales

Registered Office:
124-128 City Road
London
United Kingdom
EC1V 2NX

Contact Email: privacy@athleteexecutivegroup.com

2. WHO THIS POLICY APPLIES TO

This Privacy Policy applies to:

  • athletes and players

  • under-18 athletes and guardians

  • agents and agencies

  • clubs and organisations

  • coaches and analysts

  • physiotherapists and rehabilitation providers

  • service providers

  • users of the AEG platform

  • website visitors

3. DATA WE COLLECT

AEG may collect and process the following categories of information.

3.1 Identity & Contact Information

  • full name

  • date of birth

  • nationality

  • email address

  • phone number

  • home address

  • organisation/club information

  • emergency contact information

3.2 Athlete & Performance Information

  • player position

  • club information

  • scouting reports

  • performance analysis

  • tactical analysis

  • match observations

  • rehabilitation reports

  • injury history

  • physiological testing data

  • movement analysis

  • workload monitoring

  • fitness and conditioning data

  • nutrition and wellness data

  • readiness and fatigue metrics

3.3 Special Category Data

Certain information processed by AEG may qualify as “Special Category Data” under UK GDPR, including:

  • injury information

  • rehabilitation information

  • physiological testing

  • blood testing

  • health and wellness information

  • medical and treatment notes

AEG processes this information only:

  • with explicit consent

  • for rehabilitation/performance purposes

  • for athlete support services

  • for authorised analytical reporting

3.4 Financial Information

  • billing information

  • subscription details

  • invoice records

  • transaction history

  • payment status

IMPORTANT: AEG does not store full card details directly. Payments are processed securely through Stripe and authorised payment providers.

3.5 Technical Information

  • IP address

  • browser type

  • operating system

  • login activity

  • device identifiers

  • session information

  • usage analytics

  • audit logs

4. PURPOSE OF PROCESSING

AEG processes information for purposes including:

  • athlete management

  • player analytics

  • scouting and reporting

  • rehabilitation monitoring

  • performance optimisation

  • service fulfilment

  • subscription management

  • invoice generation

  • customer support

  • platform functionality

  • security monitoring

  • compliance obligations

5. UNDER-18 ATHLETES

Where athletes are under 18 years old:

  • parental/legal guardian consent is required

  • consent records are securely stored

  • guardians may request access to athlete information where legally applicable

By registering an under-18 athlete, the registering party confirms they are authorised to provide consent.

6. DATA SHARING

AEG may share data only where necessary and authorised. This may include:

  • authorised agents

  • authorised clubs

  • assigned service providers

  • physiotherapists

  • rehabilitation specialists

  • analysts and scouts

  • payment providers

  • cloud hosting providers

  • legal/regulatory authorities where required

AEG does not sell personal data.

7. DATA SECURITY

AEG implements appropriate technical and organisational security measures including:

  • encrypted connections (HTTPS)

  • secure cloud infrastructure

  • role-based access control

  • restricted permissions

  • password protection

  • authentication controls

  • audit logging

  • private storage systems

  • signed/protected file access

  • monitoring and security controls

Despite these measures, no system can guarantee absolute security.

8. ACCOUNT SECURITY

Users are responsible for:

  • maintaining password confidentiality

  • safeguarding login credentials

  • preventing unauthorised access

  • notifying AEG of suspected compromise

Users must not share account credentials.

9. DATA RETENTION

AEG retains personal data only for as long as necessary for:

  • service provision

  • legal compliance

  • operational purposes

  • dispute resolution

  • financial record obligations

AEG may retain certain records where legally required.

10. YOUR RIGHTS

Under UK GDPR, users may have rights including:

  • right of access

  • right to rectification

  • right to erasure

  • right to restrict processing

  • right to data portability

  • right to object

  • right to withdraw consent

Requests may be submitted to:

privacy@athleteexecutivegroup.com

11. COOKIES & TRACKING

AEG may use:

  • cookies

  • analytics tools

  • performance tracking technologies

  • session management tools

Users may manage cookie preferences through browser settings or platform controls.

12. THIRD-PARTY SERVICES

AEG may use third-party providers including:

  • Stripe

  • Supabase

  • cloud hosting providers

  • analytics tools

  • communication platforms

Third-party providers maintain their own privacy policies and security practices.

13. DATA BREACHES

In the event of a personal data breach, AEG will:

  • investigate promptly

  • secure affected systems

  • assess impact

  • notify affected users where legally required

  • notify regulatory authorities where required

14. CHANGES TO THIS POLICY

AEG may update this Privacy Policy periodically.

Updated versions will be published through the platform or website.

15. CONTACT INFORMATION

privacy@athleteexecutivegroup.com

Athlete Executive Group Limited
124-128 City Road
London
United Kingdom
EC1V 2NX